Shipping within Australia and New ZealandUpdated 2 months ago
We dispatch orders the next business day unless the product is being personalised or is on pre-order.
Personalised orders take up to 5 business days to dispatch due the personalisation process the product requires. Please note, adding express shipping speeds up the delivery process after your order has been dispatched, it does not speed up the personalisation process.
Pre-ordered products will be dispatched within the timeframe advised at time of purchase.
All of our packages are sent with Authority to leave.
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Our Shipping details are Riff Raff Baby Pty Ltd. 1 Tinning Street, Brunswick, 3056, Victoria, Australia.
While we process and fulfil your order as quickly as possible, once it is in the hands of our delivery partners we cannot be held responsible for delivery delays as these are out of our control. We will however do our best to assist you in obtaining your delivery as quickly as possible.
Riff Raff Baby is not responsible for packages stolen from your property after delivery has taken place. If you experience this please contact the police as quickly as possible.
If your parcel is has exceeded the expected delivery time frame, please contact the delivery provider via your tracking link and they can advise you further.
Our Customer Experience Team is always here to help